Inventory & Control
Track every unit by its own serial, from the moment it's received to the customer it ships to. When a warranty claim or return comes back, you know exactly which unit it is and where it came from.
Serial control for high-value, warrantied, and regulated goods, built into the same workflows your team already uses.
Scan a serial onto each unit as it's received, so the record starts the moment stock hits the dock.
The serial travels with the unit through the warehouse, and every outbound order records exactly which serials shipped.
Match a returned unit to its original shipment and verify warranty status by serial, so bad claims don't slip through.
Look up a serial to see its full history: when it was received, where it sat, and the order and customer it went to.
Serials follow one unit at a time for warranty and high-value traceability. Lot tracking follows a batch for expiry rotation and recalls. Teamship runs both in the same system, so mixed catalogs are no problem.
Serial number tracking follows each individual unit by a unique serial as it moves through the warehouse, so you always know which specific unit was received, stored, and shipped on which order. It's used for warranty, returns, and high-value item traceability.
Serial tracking follows each individual unit by a unique serial number, while lot tracking follows a batch of identical units produced together. Serials are used for warranty and high-value traceability; lots are used for expiry rotation and recalls. Teamship supports both.
Yes. Every outbound order records the exact serials that shipped, so you can trace any unit back to its receipt and forward to the customer it went to.
Yes. Because each unit is tracked by serial, returns can be matched to the original shipment and warranty status verified by serial, which reduces fraudulent or out-of-warranty claims.
See serial tracking working inside the same WMS that runs your receiving, picking, and billing.
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